The impact of financial technolo The impact of financial technology tools on enhancing financial literacy in institutions, ((applied to the trade Bank of Iraq))

The impact of financial technology tools on enhancing financial literacy in institutions

Abstract

The research aimed to identify the potential impact of financial technology tools on enhancing financial literacy in institutions; the research variables consisted of independent variables, namely financial technology tools and thier three dimensions (mobile applications, the bank's official website, and electronic branches) and a dependent variable, namely financial literacy. The descriptive analytical approach was used to achieve the research objectives. A questionnaire was also used as a tool to collect the necessary data to achieve the research objectives. The questionnaire was distributed to the research sample of (300) individuals from trade Bank of Iraq clients, the number of returned questionnaire valid for statistical analysis was calculated and reached (282) questionnaires, the data of which were intered into the SPSS program, the research concluded that there is a statistically significant effect of financial technology tools and there three dimensions represented by (mobile applications, the bank's official website, and electronic branches) on enhancing financial literacy. The research also found that the most influential financial technology tools on enhancing financial literacy were the bank's official website, followed by electronic branches, and then mobile applications.